OVO Energy
OVO Energy is the independent UK gas that's on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world.
- 680,000 customers
- 1200 employees – 1100 in Bristol and 100 in London
- 3% interest on any credit in energy accounts
- Standard tariffs have 33% renewable electricity as standard
- We also offer a 100% renewable electricity tariff
- Protected over 100,000 acres of precious rainforest in South America through our partnership with Cool Earth
- Partnered with The Conservation Volunteers to plant over 400,000 158,000 trees across the UK in 2016 and 2017
- Helping to tackle youth homelessness through our Future Builders scheme
We’ve also won a whole load of awards.
- Topped 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running and achieved a 93% customer satisfaction score (the highest ever score in the poll’s 10-year history)
- Ranked first in the 2015 & 2016 Which? Energy customer satisfaction survey
- World's Best Energy Brand at CHARGE 2016 - the World's First Energy Branding Conference
- Best Customer Service Team in Europe at the 2016 European Contact Centre and Customer Service Awards 2016
- 'UK National Contact Centre Team of the Year' at the UK National Contact Centre Awards
- UK’s 20th best company to work for (Sunday Times Best Companies 2017)