The Frequently Asked Questions tab contains answers to many of the most common questions asked by our members. Hopefully you will find the answer here. If not, please feel free to get in touch using the details in the Contact Us tab.
If you have been unable to get your questions answered in the FAQ section please use the form below to email the appropriate department.
This form must be completed and sent within 15 minutes. Once done you will receive a notification that the form was sent successfully. If you don't see this notification then it has taken longer than 15 minutes and the form has not be sent. In this case, please resend the details.
Please note, we won't be able to accept your Missing Transaction where the purchase has been made more than 6 months ago.
This form must be completed and sent within 15 minutes.
If all goes well, you will receive a notification that the form was sent successfully. If you do not see this notification please send your question again to ensure that we receive it.
