Terms of Access

What terms and conditions apply?

When you become a member of KidStart, you will be bound by the Member's Rules. These also incorporate our Privacy and security policy which sets out the way we manage information and security of your personal data.

When you use the website, you are covered by our Terms of access and Privacy and security policy whether you are a member or non-member.

Terms of access

Please read these terms carefully before using the KidStart website ("Website"), mobile app ("App") or Savings Prompt ("Prompt"), collectively "KidStart Tools". These terms apply to all users of the KidStart Tools and by using them you agree you have read and accepted these terms.

The KidStart Tools are made available for use in connection with your participation in the KidStart programme. You may retrieve and display URL links and pages from them on a computer or mobile screen and may print individual pages and store pages for your personal, non-commercial use. Any other use of KidStart materials such as copying URL links or content onto another website or use of the retailer links in any way for anything other than your personal non-commercial use is prohibited without our prior written permission. The intellectual property in all design, graphics, text and other material and its arrangement in the KidStart Tools is owned by us and / or our respective licensors.

The KidStart Tools provide links to other websites beyond our control. The links to other websites are there for your convenience and we are not responsible for and do not give any warranties or make any representations regarding such websites. We are not responsible for or liable in relation to the content or security of these sites (other than to the extent required by law).

KidStart makes reasonable endeavours to ensure reliability of the information presented on the site, but makes no warranties or representations whatsoever as to its accuracy or reliability. Similarly, due to the nature of the internet, we do not guarantee that the KidStart Tools will be available on an uninterrupted and error free basis.

KidStart is a participant in the Amazon Europe S.à r.l. Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.uk

Rules around use of the KidStart blog / any other forums on the KidStart website ("KidStart Forum(s)")

We have specific terms relating to any contributions you make to, or your use of any material on KidStart Forums.

Submitting posts or contributions

By submitting a post or contribution to a KidStart Forum, you alone are responsible for the content of your contribution and any consequence arising. You agree to use KidStart Forums in accordance with the following contribution rules:

  1. Contributions must be civil and tasteful.
  2. KidStart Forums are to be used for you for your personal use only and may not be used for any commercial purpose.
  3. KidStart Forums may not be used to send spam or bulk communications. We will block submission of multiple similar contributions.
  4. You may not use KidStart Forums to publish or distribute in any way any material that is unlawful, harassing, defamatory, abusive, harmful, threatening, obscene, sexually or racially offensive or otherwise discriminatory, is in breach of a confidence or a third party’s intellectual property rights or is in any way unlawful.
  5. You may not use the KidStart Forums in any way that might disrupt or damage the KidStart Website or the KidStart Rewards programme, nor damage the operation of another’s computer.
  6. You must not impersonate any other person or entity whether actual or fictitious.
  7. User names must not be vulgar, offensive or in any other way inappropriate.

By sharing any contribution on a KidStart Forum, you agree to grant to KidStart, free of charge, permission to use the material in any way it wants. You also permit other members to access, display or view such content for their own personal use. You confirm that your contribution is your own original work.

We strongly advise you that you should never reveal any personal information about yourself or anyone else (for example: telephone numbers, email addresses or any other personally identifiable information) when making contributions to KidStart Forums.

Disclaimer and limitation of liability

The majority of content on KidStart Forums are created by members of the public. The views expressed are theirs and KidStart does not guarantee the accuracy or reliability of any postings submitted by users or moderators not endorse any opinions expressed by users or moderators. KidStart Forums are not moderated but you can alert us to any inappropriate content by contacting us.

KidStart is not responsible for the content contributed to the KidStart Forums and the information provided does not constitute any form of advice, recommendation or arrangement by KidStart. You are responsible for checking the accuracy of relevant facts or opinions on the site before entering into any commitment or taking any other form of action or inaction based upon them.

Neither KidStart Limited not any of its directors, employees or other representatives will be liable to loss or damage arising out of or in connection with your use of the KidStart Tools or any information contained in it. You agree to indemnify and hold KidStart and its directors, employees or representatives harmless from any claim or demand made by any third party due to or arising from your use of the KidStart Tools.

KidStart Limited reserves the right in its absolute discretion at any time to edit, delete or move any material submitted by you and / or to withdraw membership of KidStart or KidStart Forums. If you submit inappropriate, illegal or offensive material or engage in any disruptive activity and KidStart considers such behaviour to be serious, KidStart may use whatever information is available to it about you to prevent any further such infringements.

Competition and Prize Draw Rules

On occasion KidStart runs prize draws and competitions on its website. Unless otherwise stated in the entry rules for the specific competition or prize draw, the following rules apply:

  1. Prizes will be awarded at the sole discretion of KidStart.
  2. Non cash prizes do not have cash alternatives.
  3. Only one entry per person unless otherwise stated.
  4. Winners must be resident in the United Kingdom
  5. Winners will be selected from valid entries at random and KidStart will inform winners as soon as practical after the closing date. KidStart will not contact losing entrants. We will typically notify winners of when they need to respond by, but reserve the right to select alternative winners if there is not response within the time given.
  6. By entering a competition, you agree to grant to KidStart, free of charge, permission to use any material you provide in any way it wants (including modifying and adapting it for operational and editorial reasons). Entries will not be returned.
  7. KidStart will always seek your permission to use your name in any publicity related to the competition.

Terms relating to Chessington World of Adventure Ticket Prizes

Family Ticket Prize:

Merlin will supply 4 Chessington Family Tickets as prizes to KidStart. Each family ticket allows up to 2 adults and 2 children (or 1 adult and 3 children) entry to Chessington World of Adventure Resort. Adults are aged 12 years and over and Children are aged 3-11years. Children under 3 years enter the park free of charge. The attraction entry tickets can only be used by the Prize winner and as stipulated. The tickets are non-transferable and not for resale. Any purported or attempted transfer or sale of or other misuse of the tickets will render them automatically void. Size, height, weight, age restrictions and medical warnings apply to certain rides and attractions. The attractions reserve the right to refuse entry and to close and/or alter all or any part of the facilities including closure of rides and/or attractions and removal of figures for technical, operational, health and safety or other reasons including overcapacity. Full Terms and Conditions of entry can be found here.

Annual Pass prize:

Merlin will supply 4 individual Chessington Annual Passes as prizes to Kidstart. This means one pass per person, adult or child. Full Chessington Annual Pass Terms and Conditions can be found here.

Specific Terms & Conditions for Free Kids tickets promotion with Chessington


  1. If the holder of the voucher buys one or two fully priced Adult entrance ticket to Chessington World of Adventures Resort (“Chessington”), then s/he may take with him/her ONE OR TWO CHILDREN who will enter Chessington on the same day free of charge, on the basis that one free Child entry may be claimed per full Adult single day admission pass purchased. This voucher is not valid for use in conjunction with any other offer, concession or online/call centre booking. This voucher has no cash value. This voucher is automatically void if sold, offered for sale or if any attempt or offer is made to transfer the voucher for value either face to face or online.
  2. Voucher is valid UNTIL 31st October 2017 at Chessington or the expiry date listed on the voucher – whichever is the earlier date. oucher CANNOT be usedat any special events/hotel events/concerts at Chessington. Please note: Voucher is valid from the opening date of 18th March 2017 at Chessington. ALL DATES SUBJECT TO CHANGE - CHECK OPENING DATES & TIMES BEFORE YOUR VISIT at www.chessington.com.
  3. This voucher remains the property of Merlin at all times and Merlin reserves the right to take possession of this voucher at any time. This voucher must be presented at the Attraction entrance & surrendered.
  4. Adult is 12 & over at Chessington. Child is 11 years & under.
  5. Entry is free for visitors under 3 years old at Chessington.
  6. Voucher can only be used as stipulated. The voucher is non-transferable/not for resale. Any purported transfer or sale of the voucher will render it void. Voucher is only valid in the United Kingdom. Photocopies will not be accepted. Admission prices are subject to change. Voucher cannot be used in-conjunction with any other offer or concession, reward/loyalty program, pre-purchased tickets, Combination tickets, 2 Day Pass, Annual Pass, on-line tickets, Fastrack tickets, rail inclusive offers, on events or concerts or for Group/advance bookings.
  7. Voucher does not entitle Early Ride Time at Chessington. Voucher is not valid at the Chessington Resort Hotels.
  8. Only one voucher can be used per person and per transaction.
  9. Chessington reserve the right, in their absolute discretion, to refuse entry and to close and/or alter all or any part of the facilities including closure of rides and/or attractions and removal of figures for technical, operational, health and safety or other reasons including over-capacity.
  10. Features and/or creatures shown on the voucher are not necessarily available at every Attraction.
  11. Please note that Chessington operates a chargeable car parking policy.
  12. Size, height, weight, age restrictions and medical warnings apply to certain rides and/or attractions.
  13. Visitors 11 years of age or under must be accompanied by an adult aged 16 or over at Chessington.
  14. All attraction information is subject to change; please check the attraction websites(s) below for the latest information
  1. For online vouchers using a Unique Code, the following additional terms and conditions apply:
  2. The Unique Code has no cash value. The Unique Code is automatically void if sold, offered for sale or if any attempt or offer is made to transfer the Unique Code for value either face to face or online.
  3. The Unique Code can only be used as stipulated. Admission prices are subject to change.
  4. The Unique Code is not valid for use in conjunction with any other offer or concession (e.g. family tickets), call centre booking, ticket bought at the attraction, reward/loyalty program, pre-purchased tickets, combination, 2 Day pass, Annual Pass, Fastrack tickets, rail inclusive offers, on events or concerts, or group bookings.
  5. Only one Unique Code can be used per person per transaction.
  6. Once a valid booking is made using the Unique Code, you will receive a voucher which you will need to print and bring to Chessington in order to gain entry.