Please note

• All purchases must be completed wholly online after clicking on the link above.
• KidStart Savings may not be paid on VAT or delivery.
• KidStart Savings may not be paid if you use a discount code at the checkout other than those provided by KidStart.
• KidStart Savings cannot be redeemed if you cancel your policy within 90 days of your start date.
• KidStart Savings cannot be redeemed if you are an existing customer renewing a policy with Neos.
• Neos monitors all transactions for fraudulent activity and will not pay KidStart Savings on any transaction it deems fraudulent.
• KidStart Savings will be paid after 90 and within 120 days of purchasing your policy.
• Some purchases may not be eligible for KidStart Savings such as gift cards and vouchers.

If we or you cancel the policy we will provide you with a prepaid package to return the smart home technology to us and ask that this is returned within 14 days of your cancellation date. If you do not return the technology, we will charge you as per the below structure: Cover Level: Neos Good: £50 Neos Better: £200 Neos Best: £250